SHIPPING & RETURNS

SHIPPING POLICY

All items advertised on the website are in stock. We are committed to getting your order to you as quickly and securely as possible. Below are the details of our shipping options:

UK Orders

Next Day Delivery: Order by 1pm, and we will dispatch your raw hair bundle(s) for next day delivery. This is a fast and reliable option for customers who need their hair urgently.
1st Class Delivery: For a standard shipping option, we offer Royal Mail 1st Class delivery, which typically arrives within 1-2 working days. This is perfect for customers who prefer a more economical yet speedy choice.
Same Day Collection/Drop off: If you're in London and need your order sooner, we offer same-day collection for local customers. Simply arrange with us, and your order will be ready for pick-up on the same day.

International Orders

For customers outside the UK, shipping rates and delivery times will vary based on your location. We will provide you with a personalised shipping quote at checkout, ensuring you receive the best rate and delivery estimate for your country.

Custom Shipping Quotes: Shipping costs for international orders will be calculated based on the destination. Please note that delivery times can vary depending on the location and courier services.